The Pierce Promise began over 90 years ago when the Montana based family business started in 1924. The Pierce Promise expresses the commitment Pierce has to taking care of customers. Our society is full of warranties and promises, many of which are confusing, misunderstood, or misleading. Also, many retailers and suppliers want you to deal directly with the manufacturer if there is a problem.
We have taken the initiative to have our customers contact us instead of the manufacturer. Pierce accepts the responsibility to care for any concerns or issues that may arise with materials or installation we have provided. Pierce is your point of contact! Why should buying flooring be so complicated? We make it simple so that you can get back to the important things in life–like having a quiet afternoon all to yourself.
One promise. One Warranty. No confusing terms, no fine print, and no hassle. It’s that simple.